Refund Policy:
• A full refund will be issued for any program cancelled by the Recreation Department.
• Requests for refunds or household credits will be considered by submitting this Refund Request Form to the Recreation Department at least (14) days prior to the program start date. A 10% administrative fee will be deducted. Requests received thirteen (13) to seven (7) days; a 50% refund will be given. No refunds will be granted less than seven (7) days prior to the program start date.
• A request for a refund/household credit due to an injury must be submitted with a Refund Request Form and accompanied by a doctor’s note. Refund/household c credit will be prorated based on the date received by the Recreation Department less a 10% administrative fee.
• Missed classes, activities, reservations, or sessions of any kind cannot be transferred to another session, rescheduled, credited or refunded for any reason unless cancelled by the Recreation Department. Your registration guarantees you a space in the class regardless of your attendance.
• Memberships and passes are Non-Refundable and Not Transferrable.
• Skating lessons are Non-Refundable and Not Transferrable.
• Day Camp & Teen Travel Camp: A refund will be issued prior to the established camp registration deadline. After the camp deadline, no refunds will be issued. A 10% administrative fee will be charged with any refund issued
Note: Online registration convenience fees are non-refundable.
Program Cancellations/Make ups: Cancellations will be announced through the Recreation Office. Make up dates apply ONLY to classes cancelled by the Recreation Department and NOT individual absences.